Shipping policy

Shipping Policy

We’re so excited you’re here — every item in our shop is limited edition and made with care. Here’s what you need to know before placing your order:

• All products are available through preorder only. That means each piece is made just for you.

• Because of this, shipping times may vary depending on production and fulfillment schedules. We’ll always keep you updated and let you know as soon as your order is on its way.

• You’ll receive a tracking number as soon as your package ships.

• We ship worldwide. Delivery times may vary depending on your location.

• Customers are responsible for any customs fees, duties, or required import information. We are not liable for delays, returns, or losses caused by incomplete or incorrect customs documentation provided by the recipient.

• If a package is returned to our facilities due to customs issues, refusal, or failed delivery, the order will need to be repurchased.

If you have any questions, you can always reach out to us at info@merch-commerce.com — we’re happy to help!